I am currently going through a similar situation, they only refunded $77 of the $177 that I paid. The replied to my email and told me to login to the site to view their message, but my "authentication denied", so I can't login. Called them at least a dozen times, left...
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I paid $177 for the 100 day challenge on 01/12/17. After 24 days using the product, I did not feel it was worth the investment. I contacted the customer support, submitted a ticket, and asked a full refund the 5th of February 2017, within the 30-day money-back...
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